Customer Service Administrator – Purely Recruitment Solutions
Based in Hungerford, you will support a team of account managers managing multiple client accounts across various industry sectors. The role is part of a busy, vibrant and friendly office environment.
The Role
* Day‑to‑day phone and e‑mail communication with clients
* Respond to end‑consumer queries (e.g. refund issues)
* Coordinate with couriers
* General administration duties
* Compile reports
* Quote customers for ad‑hoc services or requests
* Liaise with suppliers and account managers
Skills and Experience
* Excellent interpersonal skills
* Strong multi‑tasking ability
* Excellent IT skills and ability to learn new software packages
* Experience in a busy office environment
* Strong customer‑service skills and attention to detail
* Flexible working solo or as part of a team
* Previous proven experience in a commercial customer service/administration environment
Benefits
* Competitive salary
* Parking on site
* 40‑hour week (Mon‑Fri, 9:00‑5:30)
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