Spa Director -Luxury Resort, Midlands
Salary: Up to £56,000 + Excellent Benefits
Are you passionate about wellness, luxury, and leading high-performing teams?
We are seeking an exceptional Spa Director to oversee the operations of a world-class spa within a prestigious luxury resort, nestled in the heart of the Midlands.
About the Role:
As Spa Director, you will be responsible for delivering an outstanding spa experience that reflects the brand’s commitment to excellence.You will lead a team of therapists, receptionists, and wellness experts, manage the spa’s strategic growth, and ensure exceptional service standards are consistently met.
Key Responsibilities:
* Lead, motivate, and develop a talented spa team to deliver five-star guest experiences.
* Manage spa operations, including treatments, retail, fitness, and wellness programs.
* Drive revenue growth through innovative marketing, retail sales, and service enhancements.
* Maintain the highest standards of guest service, hygiene, and facility upkeep.
* Develop and oversee budgets, forecasts, and key performance targets.
* Recruit, train, and mentor team members to support their professional development.
About You:
* Proven experience in a senior spa leadership role, ideally within a luxury resort or five-star environment.
* Strong commercial acumen with the ability to drive sales and profitability.
* Inspirational leadership skills and a genuine passion for wellness and hospitality.
* Excellent communication, organizational, and customer service skills.
* A recognised qualification in spa therapy, wellness management, or hospitality is desirable.
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