Quality Systems Engineer - Own the Quality, Lead the Change!
Location: Stourport | Team: Operations | Reports To: QHSE Manager
Hours: Mon-Thu 7:00am-4:00pm (30 min lunch), Fri 7:00am-1:00pm
Role
* Own and elevate our Integrated Management System (IMS)
* Be the guardian of quality, health & safety, and environmental compliance
* Lead continuous improvement initiatives that make real impact
* Train and inspire teams across the business
What You’ll Do
Master ISO Compliance
* Maintain & improve IMS across ISO 9001, 14001 & 45001
* Lead internal audits & drive corrective actions to closure
* Be the go‑to for external audits & certification
Legal & Regulatory Hero
* Keep our legal register up‑to‑date & monitor legislative changes
* Conduct risk assessments & hazard analysis
* Support incident investigations (RIDDOR & environmental reporting)
Continuous Improvement Champion
* Use PDCA, 8D, 5 Whys, Ishikawa, Lean & Six Sigma tools
* Analyse KPIs & implement impactful changes
* Reduce defects, waste & operational risks
Trainer & Engager
* Deliver IMS awareness training company‑wide
* Coach internal auditors & process owners
* Promote team engagement & learning culture
Supplier & Customer Quality Expert
* Conduct supplier audits & approvals
* Investigate and resolve customer complaints quickly & effectively
You Bring
* 3+ years in quality/QHSE/management systems in manufacturing
* Strong knowledge of ISO 9001, 14001 & 45001
* Qualified Internal Auditor (IRCA/CQI); Lead Auditor desirable
* UK H&S & environmental legislation knowledge
* External audit experience
* Analytical & problem‑solving mindset
* Excellent communicator
* Microsoft Office & document control proficiency
* Bonus Skills: NEBOSH, Lean Six Sigma Green Belt, CQI/IEMA/IOSH membership, Engineering or Quality degree
Your Impact (12‑24 Months)
* Strengthen ISO certifications & IMS maturity
* Achieve zero non‑conformities & ensure compliance
* Reduce defects, waste & Cost of Poor Quality (COPQ)
* Improve H&S & environmental performance
* Build QHSE capability & team engagement
* Elevate supplier & customer quality assurance
KPIs / How You’ll Shine
* Zero major audit non‑conformities
* ≥95% on‑time closure of corrective actions
* 100% internal audit schedule completion
* Year‑on‑year reduction in COPQ, defects & complaints
* Improved H&S & environmental indicators
* 100% IMS awareness across employees
Why This Role Is
* Lead ISO compliance & quality strategy across the business
* Make a visible, measurable impact every day
* Shape culture, safety & sustainability
* Work with a high‑performing, collaborative team
* Be recognized as the go‑to expert in QHSE
Ready to lead, innovate, and make an impact? Apply now and join a company where quality isn’t just a standard – it’s a way of life.
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