Join us as a Director
of Communications & PR at The
Dorchester, 45 Park Lane and Coworth Park. The Dorchester
has been recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’
in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality
Awards. We continually strive to build and nurture a culture where
inclusiveness is part of our DNA, reflected in our values of passion,
personality, respect, working together, and creativity. We believe that a
variety of perspectives enriches our culture and drives our success.
As Director of Communications & PR, you will define and protect the
public voice of these three hotels, while helping to strengthen their place
within the wider Dorchester Collection story. You will guide how they are seen,
understood and remembered through the careful orchestration of narrative,
partnerships and presence at the highest level. This is a role for someone with
judgement, taste and conviction. Someone who understands the nuance of luxury,
and who can move seamlessly between strategy and instinct.
To step into this role is to take on a position of real influence. One
that carries both responsibility and opportunity in equal measure. The chance
to shape perception, to elevate presence, and to contribute to a legacy that
continues to define the very best of our industry.
What you'll do
As a Director
of Communications & PR, you'll love
what you do and take pride in taking care of our guests:
* As
Director of Communications and PR, you are the guardian of reputation and
the architect of narrative across The Dorchester, 45 Park Lane and Coworth
Park. You shape how each property is understood in the world and your role
is to ensure that every expression reflects the individuality of each
hotel, while reinforcing their collective standing within Dorchester
Collection.
* You act as both a
strategist and brand storyteller, define and lead
communications strategies that resonate with a global, highly discerning
audience. You bring clarity and direction to how stories are told,
ensuring they remain culturally relevant, distinctive and true to the
character of each property. This role demands a sophisticated understanding of
luxury media landscapes, influencer relations, and brand collaborations,
with the ability to navigate reputational challenges with grace and
precision
* You will
work in close partnership with the Director of Marketing & Digital and
the Global Communications team, you ensure a cohesive and forward-thinking
approach across all channels. From media relations and social presence to
partnerships and reputation management, you set the direction with
consistency and intent.
* You’ll be
a trusted voice within the business and beyond it, you also serve as a
spokesperson and ambassador for the UK hotels. At the same time, you lead
and inspire a high-performing team, fostering a culture of creativity,
accountability and excellence
The items shared are the essence of a day in the life of a Director of Communications
& PR, but we'll make sure you are provided with specifics
on how we care for our hotel.
What you'll bring
Essential Skills and Experience
* A strong and
established network across international media, with the credibility to
influence leading voices within the luxury landscape.
* A proven
track record of shaping and delivering high-impact communications
strategies and campaigns at a global level.
* Exceptional
editorial judgement, with the ability to craft and refine narratives that
resonate with a highly discerning audience.
* A deep
understanding of the luxury sector, with instinctive awareness of cultural
relevance and tone.
* Confidence
in managing reputation at the highest level, with the ability to navigate
sensitive situations with discretion and clarity.
* Experience
leading social media and content direction for premium brands, with a
clear sense of how to build presence and distinction across platforms.
* Natural
presence and credibility as a communicator, able to represent the hotels
with confidence and build trusted relationships across stakeholders.
* A
collaborative and considered leadership style, with a commitment to
developing people and fostering a culture of excellence
* Our values
of, Passion, Personality, Respect,
Working Together and Creativity
guide us each and every day. As a director of public relations you’ll have
the opportunity to bring these to life and continue to create our
legacy.
* Communication is what
keeps our departments running perfectly.
You have great communication skills with a strong customer service ethic.
What you'll get
* Personal
Private medical Cover with BUPA
* Management
Bonus
* Complimentary
Stays: Enjoy complimentary stays with breakfast at
Dorchester Collection Hotels every year.
* Discounts out
hotels, Benefit from discounts at various high street and online shops
* Employee
Perks: Enrol from day 1 into the Royal London Private
Pension scheme (we contribute 8% towards your pension); Benefit from
Seasonal ticket loan, Rental deposit scheme, private financial advice, and
Eye care vouchers.
* Training
and Development: Advance in your career by accessing various
apprenticeships from Level 2 to Hospitality Degree Level 5. We partner
with outstanding nationally recognised Apprenticeship providers.
* Social
Events: Participate in vibrant social events, including
a summer party, winter ball, pub quizzes, and cultural and milestone
recognition celebrations.
* Referral
Bonus: Earn a £1000 bonus when you recommend a friend.
* Well-being
Support: Access immediate well-being advice because we
care about our employees.
We celebrate diversity and are committed to creating
an inclusive environment for all employees and applicants. If you need us to do
anything to support you during the recruitment process (such as
adjustments to how you apply, alternative formats of information, or
adjustments to the assessment process itself), please do call People &
Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that
we can discuss how we can support you through this process.