Job Description
Job Description
Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Ibis Cardiff Gate, we have an exciting opportunity for you!
What You'll Do:
* Welcome Guests
* Foster Loyalty
* Prioritize Guest Relations
* Anticipate Needs
* Handle Feedback
* Maintain Brand Image
* Inform Guests
* Assist with Food & Beverage Service
* Handle Administration
What You'll Gain:
* Career Development:
* Training
* Employee Benefits
* Dynamic Work Environment
* Welcoming Team
* Many more.....
Qualifications
* Previous experience in a similar role or in a customer-focused environment is required.
* Experience with Opera Cloud PMS is highly desirable.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent