Job Description
We are seeking a highly motivated Business Support Team Member to join our friendly and busy team. This is a fantastic opportunity for someone who thrives in a fast-paced office environment and wants to make a real impact by supporting both colleagues and clients to achieve their best.
This role requires someone who is adaptable, detail-oriented, organised, and confident using their initiative. You will be at the heart of day-to-day operations, ensuring the smooth delivery of our services and contributing to our overall business efficiency.
Key Responsibilities:
* Provide daily proactive administrative support to internal teams and external clients & learners
* Use Microsoft Office applications to produce documents, reports and presentations
* Maintain and update internal systems and shared resources (e.g. SharePoint, Bud, ACT!, HubSpot)
* Liaise with clients and delegates via email, phone, and video platforms
* Assist in the coordination of training programmes and client events
* First point of contact for phone calls and visitors to the office
* Maintain confidentiality, professionalism and a high standard of customer care
* Support the wider team with data input, analysis, and general office tasks as needed
Essential Requirements:
1. Proficiency in ...