Workshop Controller
đź“Ť Guildford
💰 £39,000 – £50,000 OTE (Dependent on experience)
About the Role
We are currently recruiting for an experienced Workshop Controller to join a busy and successful dealership in Guildford. This is a pivotal role within the Aftersales team, responsible for driving workshop efficiency, maintaining high standards of workmanship, and ensuring exceptional customer satisfaction.
This opportunity would suit an experienced Workshop Controller or a Senior/Master Technician ready to step into a leadership role.
Key Responsibilities
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Efficiently allocate work to maximise technician productivity and workshop output
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Monitor and drive workshop efficiency, utilisation, and overall performance
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Maintain strict quality control procedures
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Ensure work is completed within agreed timeframes
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Work closely with Service Advisors to manage workflow and customer expectations
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Oversee warranty processes and manufacturer compliance
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Support technician development and training
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Maintain high standards of health & safety
Requirements
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Previous experience as a Workshop Controller, Senior Technician, or Workshop Team Leader
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Strong technical knowledge and understanding of dealership workshop processes
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Experience within a franchised dealership environment (preferred)
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Proven ability to drive productivity and meet KPIs
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Excellent communication and leadership skills
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Full UK Driving Licence
What’s on Offer
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Basic salary circa ÂŁ39,000 (depending on experience)
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Realistic OTE up to ÂŁ50,000
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Bonus scheme based on workshop performance
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Ongoing manufacturer training
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22–25 days holiday plus bank holidays
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Company pension scheme
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Career progression within a reputable dealership group