HIRD LTD Redhill, England, United Kingdom
HIRD LTD Redhill, England, United Kingdom
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Join a Leading Specialist in Lifting and Access Solutions
Hird Ltd is a UK leader in providing specialist lifting equipment, mini cranes, access platforms, and glass vacuum lifters to a wide range of industries. With a strong reputation for customer service, reliability, and safety, we are looking for a highly motivated Hiredesk Controller to join our busy Redhill depot.
About the Role
As a Hiredesk Controller, you will be the key point of contact for incoming hire enquiries and be responsible for coordinating equipment hire from initial enquiry through to delivery and collection. You will ensure our customers receive the highest level of service, while managing logistics and ensuring equipment availability.
Key Responsibilities:
Handle all customer hire enquiries via phone, email, and in person
Prepare hire quotations and confirm orders
Liaise with transport, workshop, and sales teams to coordinate equipment delivery and collection
Maintain accurate records on the hire system
Monitor equipment availability and proactively manage bookings
Build and maintain strong customer relationships
About You:
Previous experience in a hire desk, customer service, or logistics coordination role (plant hire or access industry preferred)
Excellent communication and organisational skills
Strong attention to detail and a proactive approach to problem-solving
IT literate with experience using hire management or CRM systems
Ability to work under pressure in a fast-paced environment
Team player with a positive attitude and a commitment to delivering outstanding service
Why Join Hird Ltd?
Be part of a well-established and growing company with a reputation for excellence
Supportive team environment with ongoing training and development opportunities
Competitive salary
Opportunity to develop a rewarding career in the specialist hire industry
How to Apply:
To apply, please send your CV and a brief covering letter to mjp@hird.co.uk or apply directly through Linkdin.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Accounting/Auditing and Finance
* Industries
Construction
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