If you want to make a difference, be valued for your work, and create a productive and happy environment for your colleagues, then look no further!
As the Temporary Manager, you will be responsible for the day-to-day running of the shop. Customer service is our priority, from dealing with donors and customers to ensuring the shop is welcoming and inviting. You will also be expected to prepare and sort donations for the shop floor. This role involves a significant amount of manual handling.
In addition to paid employees, you must be able to recruit and maintain a bank of skilled and general volunteers who can collect, sort, and prepare donations, as well as provide excellent service to our customers. The role includes establishing links with local businesses, Salvation Army Corps, and community members to secure donations and volunteer support.
We are looking for someone who:
* Is resilient, supportive, caring, hands-on, and enthusiastic
* Possesses a positive attitude in delivering exceptional customer service
* Takes pride in maintaining high standards
* Has a dynamic leadership style with a drive for success
* Has a passion for developing people
* Has innovative ideas for partnerships to promote re-use and repair services
* Is interested in the environment and sustainability
* Has an engaging personality, a desire to succeed, and strives to be the best
Join Salvation Army Trading Company Ltd and see what our colleagues say about us:
* "I am getting the opportunity to help people, whether it's assisting customers, supporting volunteers, or helping those in crisis." - DR, Shop Manager
* "I enjoy working with a great team of staff and volunteers, finding ways to keep them engaged and invested." - MM, Donation Centre Manager
* "I love working for SATCoL because of the diverse volunteers and the stories of how we help families in need."
Our company is an Outstanding Company to work for, accredited by Best Companies Ltd. We care passionately about our colleagues, stakeholders, and the planet. We are the current Charity Retailer of the Year.
Benefits include a virtual GP service, a fantastic pension scheme, and a starting holiday entitlement of 26 days plus bank holidays. There are no evening or Sunday shifts, and our managers lead from the front, taking colleagues and customers on an inspiring journey.
If you have excellent customer service skills, innovative ideas, a dynamic nature, and want the autonomy of running your own shop, we want to hear from you!
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