About Legends Global
Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions - from venue development and event programming to revenue strategy and hospitality.
We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.
Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.
About the Role
As our Senior Hospitality Manager, you will lead and elevate the hospitality experience at Utilita Arena Sheffield, setting the standard for exceptional food and beverage delivery across all premium and event led offers.
You will drive commercial performance, innovate hospitality strategies, and inspire high performing teams to deliver memorable guest and client experiences that reflect the scale, energy, and ambition of one of the UK's leading live entertainment venues.
What we can offer
Hosting events is what we do best, and we want our People to experience that too- enjoy access to discounted tickets to unleash your superfan for all your favourites.
You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave
We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you're contributing to our success with our Life Assurance policy.
A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list.
Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield; Legends Global will support with these unexpected costs. For you and any children.
We understand that from time to time you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.
We are visionaries: both physically and metaphorically! When you join Legends Global you will be entitled to eye care vouchers and a contribution towards any glasses you require.
Pedal your way to a greener, healthier commute-join our Cycle to Work scheme and turn every ride into a win for you and the planet
Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team
Key Responsibilities:
* Operational Leadership & Commercial Performance: Supporting the Head of F&B in delivering all hospitality operations in line with KPIs and budgets, driving sales growth, maximising resources, and ensuring a well maintained and profitable operation.
* Event Delivery & Standards: Overseeing hospitality and conference & events areas to ensure all events are planned and delivered in line with SOPs, policies, and legal requirements, with effective stock rotation, cleaning procedures, and appropriate stock levels in place.
* Financial & Stock Control: Managing hospitality stock in line with the events calendar, raising purchase orders as required, ensuring accurate and timely event invoicing and billing, and supporting wage forecasting and payroll reporting.
* People Leadership & Team Development: Leading, developing, and engaging a high performing hospitality workforce, playing an integral role in recruitment, training, retention, employee relations, and wider engagement initiatives, in partnership with Legends Global F&B teams.
* Collaboration, Compliance & Administration: Working closely with Premium & Sales, Retail, internal arena/stadia departments, and external contractors to deliver outstanding client experiences, while ensuring full compliance with health & safety and food hygiene legislation, completing required administration, and undertaking additional reasonable duties as required.
We are looking for someone with:
* Senior hospitality leadership experience in premium, corporate, or large scale event environments, with the confidence to lead high performing teams under pressure and set exceptional service standards.
* A proven background in premium hospitality operations, including restaurants, banqueting, VIP or corporate events, with experience delivering complex, multi area operations on event days.
* Strong commercial and financial acumen, with hands on experience in budget management, cost control, margin optimisation, and delivering commercially successful hospitality offers.
* Exceptional organisational and communication skills, enabling you to plan strategically, prioritise effectively, influence stakeholders at all levels, and deliver consistently in fast paced environments.
* A guest first, people led mindset, with a passion for developing talent, driving engagement, and delivering world class customer experiences, supported by strong IT capability (MS Office, EPOS) and a sound understanding of food safety and compliance.
Recruitment Process Outlined:
* 1st Stage- Intro Call with Talent Team
* 2nd Stage- Interview with Head of F&B
Any offer of employment will be subject to satisfactory pre employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and-where relevant to the role-a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.
Inclusive Workplace
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There's never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.