Job Title: MC Click I.T. Technician
Department: Digital Services
Reporting to: Digital Services - Enrolment Project Manager
Contract: NSG Business Support, Hourly Paid, Fixed Term
Salary: National Minimum Wage for your age
Pension: NEST Pension Scheme
The Role
We are seeking a proactive and organised IT professional to join our team, supporting the delivery of high-quality technical services across the College. This role offers the opportunity to contribute to IT operations, student support, and ongoing digital initiatives.
Key Responsibilities
* Ensure that a consistent high-level of quality work is achieved
* Reimage the student laptop stock and prepare them for distribution
* Assist with asset management of the college IT stock
* Assist with the distribution of laptops to students during the enrolment period
* Participate in other IT related projects where required
Qualifications
* Level 2 or above in Maths and English (or equivalent)
* Hold a Level 2 Certificate in an IT related subject or be willing to work towards one within an agreed timescale
* Commitment to maintaining your professional knowledge and improving your capabilities
Experience
* Current and relevant experience of working within Digital Services, IT or similar related field or alternatively, a strong desire to do so.
* Demonstrable experience of Customer Service practices and processes
Knowledge & Skills
* Good oral and written communication skills with a capacity to deal effectively with staff, students, parents, employers, and others
* To have good time management, administrative and organisational skills
* To have the ability to work with all ages and abilities across the Sports Development and Exercise Continuum of foundation, participation, performance of excellence
* To be able to demonstrate behaviours consistent with the College’s Core Values
Why Join Us?
* Substantial annual leave entitlement plus holiday purchase scheme.
* Health & Wellbeing; free gym membership, 24/7 counselling for you and your family
* Family-friendly policies: flexible hours and a supportive work environment
* Employee Assistance Programme (EAP): confidential support including counselling, legal and financial advice.
* Professional development: extensive training, mentoring, and career progression opportunities
* Funded CPD opportunities, regular staff development training, and paid volunteering days
* Access to discounted hair and beauty treatments at our onsite salon.
* College benefit scheme
* College Extras
o Up to 15% cashback at top retailers & restaurants
o Discounted gift cards for big brands
o Home & tech upgrades via salary sacrifice
o Cycle to Work scheme
* Discounted onsite car parking.
Please see the full person specification here - MC Click IT Technician.
Right to work
Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.
Recruitment Process
Applications are shortlisted for interview as they are received, and so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to this date.
Equality & Diversity
Middlesbrough College is an equal opportunities employer, committed to creating an inclusive workplace where everyone is valued. We welcome applications from all backgrounds and make recruitment decisions based on skills and experience. As a Disability Confident employer, we actively support applicants with disabilities.
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