Contract Manager
Job ID 212095
Posted 20-Mar-2025
Role type Full-time
Areas of Interest Building Management, Engineering/Maintenance
Location(s) London - England - United Kingdom of Great Britain and Northern Ireland
Company Profile
CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Job Title: Contract Manager
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Manager to join the team.
Role Summary:
* Responsible for contract management of staff, operation, and maintenance of electrical and mechanical plants/services, project works, and building performance.
* Manage the Engineering team daily, ensuring compliance with CBRE disciplinary processes and procedures.
* Direct, instruct, and manage all CBRE staff and SSPs, ensuring adherence to working practices.
* Complete weekly operations reports and attend weekly meetings with the client.
* Report any issues impacting building operations immediately to CBRE and senior management.
* Review operating procedures regularly, recommending improvements for working practices and emergency procedures.
* Liaise with the client and CBRE Area Manager regarding contract issues.
* Ensure staff are knowledgeable about the operation of critical and non-critical systems.
* Maintain quality standards across facilities.
* Communicate and implement business policies and processes effectively.
* Optimize staffing structures for cost efficiency and service quality.
* Collaborate with other Operations Managers to develop the business and support team efforts.
* Develop financial plans for revenue, profit, and cost reduction, ensuring targets are met or exceeded.
* Implement control systems to meet statutory, policy, and contractual obligations.
* Maintain a customer-focused approach and strong relationships with key clients.
* Provide leadership, coaching, and support to team members.
* Communicate effectively through various channels, including reports, meetings, and briefings.
* Create a learning environment with training and development plans to enhance team skills and potential.
* Attend on and off-site training, potentially requiring nights away.
Experience Required:
* Experience in the building services industry.
* HV Authorized Person (preferable).
* Formal electrical or mechanical training at least to City and Guilds level; ONC/HNC or higher preferred.
* Strong communication skills with the ability to lead and motivate teams.
* Understanding of health and safety issues; NEBOSH/IOSH or equivalent training desirable.
* Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
* Good command of English and Mathematics.
* Strong organizational and prioritization skills.
* Ability to work under pressure while maintaining quality service delivery.
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