Job Title: Credit Controller
Location: Basildon
Hours: 07:30 - 16:30 Monday to Thursday, 07:30 - 13:45 on Fridays
Pay Rate: £13 per hour
Duties:
* Conduct credit control activities, including proactive chasing of customers via phone and email.
* Collaborate with colleagues to promptly resolve customer inquiries and concerns.
* Manage incoming calls efficiently and professionally.
* Maintain a comprehensive Customer-receipts report, tracking outstanding payments.
* Utilize Customer portals to address queries, obtain Remits, and copy SBIs.
* Code SBIs and Remits in advance of receipt for streamlined processing.
* Organize and maintain the SL filing system for easy retrieval.
* Dispatch invoices to customers via email.
Skills/Qualifications:
1. Ability to follow both oral and written instructions accurately.
2. Proficient in Microsoft Office suite, particularly Excel.
3. Prior experience in a similar manufacturing role is preferred.
4. Strong problem-solving skills, keen attention to detail, and dependable work ethic.
5. Proactive and innovative mindset, capable of identifying and implementing process improvements.
6. Effective team player with a positive 'can-do’ attitude, while also able to work independently.
7. Excellent time management ski...