Full time
Permanent
The Company
Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected and empowered. We proudly hold certificates as a Disability Confident Employer and are a member of the Foundation of Living Wage Employers.
The Role
We are excited to announce that we are recruiting for a rarely available opportunity at our community in Sidcup. We are seeking a new colleague to join our front of house team in providing friendly and compassionate support to older adults, enabling them to live a fulfilling and independent life. We are looking for enthusiastic, warm and friendly individual for this unique opportunity to really make a difference within our communities.
This exceptional opportunity offers experience across various operational areas. As the first point of contact, you will ensure a warm and welcoming environment for our residents and visitors while supporting administrational functions, event coordination and daily operations.
If you are passionate about delivering outstanding service, thrive in a dynamic work environment and seek to enhance your career in a supportive and professional environment this is the role for you.
The Person
The ideal applicant ideally should have / be:
* Warm and Friendly
* Passionate about enhancing the lives of our residents
* Innovative and creative
* Self-motivated and enthusiastic committed to providing an excellent customer service
* Excellent team player
* Committed to enhancing residents' well-being and fostering a sense of community.
* Support our residents in their day-to-day activities
* Assist with activities and events
* Answer telephone enquiries internally and externally ensuring that queries are dealt with in a professional and efficient manner
* Collaborate effectively with residents, their families, and other staff members to ensure the highest level of service and support
* Provide support to residents, their guests and visitors
* Deliver a food and beverage service at a high standard in the restaurant
* Hot drinks and bar drinks served as required throughout the day
* Cleaning of communal areas
* Greeting visitors at reception
* Provide outstanding customer service to residents
* Undertake any activities that fall under the Health & Safety policies and procedures.
Why Work for us
* Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee’s career progression.
* Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
* Competitive compensation and benefits
* Complimentary lunch cooked by our professional Chefs
* Electric Car Scheme
* We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.
* Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.
We are passionate about what we do and are looking for individuals who share our values and vision. If you are seeking a fulfilling career and a positive work environment, we encourage you to apply and become a part of our dynamic team.
#J-18808-Ljbffr