Administrator - Coordination and Delivery Suppport • Derby • 6-Month Contract • Full-Time, 37.5 hours per week • Start Date: ASAP The Opportunity Our client is seeking a highly organised Administrator to join their Workforce Planning & Optimisation team within the Customer department. This is a 6-month contract supporting schedule and delivery operations for field technicians and repair crews. If you enjoy coordinating workflow, liaising with stakeholders, and ensuring tasks are completed efficiently, this could be a great opportunity. The Role You'll provide critical administrative support to ensure field operations run smoothly and customer expectations are met by: Scheduling and prioritising work for field operatives and technicians using corporate planning tools (Click) Liaising with customers, local planning authorities, and operational teams to ensure work is completed to a high standard and compliant with regulations Keeping customers informed about the status of their work requests and the steps required for completion Monitoring workflows against service levels and KPIs to achieve business objectives Redistributing work as priorities change to ensure operational targets are met Contributing ideas to continuous improvement initiatives and team meetings About You Strong administrative and organisational skills Excellent IT skills, including Microsoft Office suite Experience working under pressure in a fast-paced environment Confident communicator, able to manage customer and stakeholder expectations Ability to interpret and analyse complex information Experience working to service levels and individual targets Desirable: Experience using CLICK planning tools Knowledge of SAP and SWIMM systems Experience liaising with external bodies such as local councils or highways authorities Qualifications: Full UK driving licence What's on Offer 6-month contract with immediate start Competitive hourly rate Opportunity to gain experience supporting critical field operations in a dynamic environment How to Apply: If you meet the qualifications outlined above, we want to hear from you. Please note: This role is advertised on behalf of our client. Only shortlisted candidates will be contacted.