Salary: £50,000 - 50,000 per year Requirements: 4 years experience in CRM, lifecycle marketing, or marketing automation Hands-on experience within B2B eCommerce environments Strong understanding of customer journeys, segmentation, and triggers Experience using CRM/marketing automation platforms Comfortable collaborating closely with marketing teams Nice to have: Experience with Microsoft Dynamics 365 SaaS or subscription-based business experience Nice to have: Exposure to loyalty or retention-focused CRM strategies Responsibilities: Automating and running CRM campaigns across email and lifecycle channels Designing and maintaining end-to-end customer journeys, including hybrid flow-chart style journey mapping Driving loyalty and repeat engagement through data-led automation Working closely with the marketing team to align CRM activity with wider campaigns Analyzing performance and continuously optimizing journeys and automation flows Technologies: CRM Flow Marketing Office 365 More: We are a forward-thinking company based in Wolverhampton, looking to enhance our CRM and automation strategy with a new role. This opportunity allows you to shape and influence our approach from the ground up. We offer a hybrid working environment, providing flexibility alongside the chance to work with a dynamic marketing team. We value data-driven decisions and are committed to customer loyalty and retention. last updated 8 week of 2026