Streamline Recruitment are currently working with a well-established business specialising in warehousing, distribution, and international freight services including sea and air freight. They are seeking a motivated Internal Sales Coordinator to join their team to support sales and operations with excellent customer service and account management. Key Responsibilities: * Efficiently manage inbound customer enquiries via phone and email, providing accurate and timely information. * Prepare and issue spot quotes for a range of logistics services, including warehousing, sea freight, air freight, and import/export shipments. * Liaise closely with warehouse, transport, and freight teams to ensure shipments are executed on schedule, consistently meeting customer SLA requirements. * Provide customers with regular updates on shipment status, proactively communicating any delays or issues. * Resolve complex queries regarding pricing, transit times, customs documentation, and delivery schedules with professionalism and accuracy. * Maintain comprehensive and up-to-date customer records and sales activity within the CRM system. * Collaborate with external sales teams, freight forwarders, and operations departments to support client needs and contribute to business growth. * Identify and pursue new business opportunities within existing client accounts, promoting additional services such as warehousing, import/export...