Whitbread Motherwell, Scotland, United Kingdom
General Manager - The Newhouse, Beefeater
Reporting to the Regional Operations Manager, our General Managers play a pivotal part in the success of the business. It’s all about creating a winning team and delivering the best service to our guests.
Responsibilities
* Recruit, onboard and induct any new team members.
* Develop and lead your management and team members, ensuring great retention.
* Maximise revenue opportunities through analysing sales figures and effective forecasting.
* Effectively manage all controllable costs and site P&L.
* Support the Regional Operations Manager in delivering long‑term business goals.
* Drive individual high performance through regular one‑to‑ones.
* Have an eye for detail and thrive in a high volume, fast paced environment.
* Show passion for the brand and ensure your team are equally knowledgeable and confident around delivering the values.
* Ensure all health and safety measures are met to the highest standard.
* Demonstrate a clear passion for achieving high guest measures.
* Manage labour and cost margins to drive sales and revenue and proactively use guest feedback to maximise opportunities.
* Champion change and implement it with the team.
Qualifications
Ideally, you have experience from a high‑volume, guest‑facing leadership role with an understanding of delivering in a branded operation.
Company Values
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Management and Manufacturing
* Industry: Hospitality
Job ref: 118303-4492
Advertised: 04 Nov 2025
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