Account Manager Location: Leeds Salary: DOE Working Hours: 4 day week (Tues – Friday, hours either 8:00 – 5:30, or 8:30 – 6:00 with 30mins lunch break), fully office based Company: Privately owned leading packaging manufacturer. Role: The role will be responsible for looking after account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. * Serves as a day-to-day contact * Participate in meetings with existing clients and internal teams * Liaising with customers/external sales, taking new design briefs and orders * Ensure high quality standards in all client deliverables * Coordinate client-specific projects throughout the lifecycle * Creating job briefs and booking in jobs * Producing estimates, quotations, forecasting * Processing orders and artworks, adhering to stringent quality procedures * Dealing with client queries and complaints whilst project managing ongoing projects * Liaising with suppliers and sub-contractors * Liaising with internal departments, to ensure customer requirements are met * Working closely with planners, suppliers, production, goods in and technical * Artwork approvals * Working in a fast-pace commercial department. Requirements: * Previous experience of account / project management within print / packaging * Litho print background is beneficial, but not essential as training will be provided * Experienced within a packaging manufacturer preferred * Technical knowledge of printing processes - print and packaging * Experience of using MRP systems * Excellent use of MS Office * Able to work with accuracy and fine attention to detail, particularly when under pressure * Uses initiative when approaching new tasks, tackling problems and prioritising workload Apply: Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent. Key words; account manager / project manager / project manager / customer service / client services / packaging / print / design / creative / CSR / customer service representative / account co-ordinator / account coordinator / production controller / production planner