Build to rent Community Manager- Manchester- £35,000-£42,000 plus 10% bonus.
One Property Recruitment have been instructed upon the search for a Build to Rent Community Manager to come and join their Build to Rent scheme near Manchester. You will be based onsite at my clients most prized Build to Rent scheme and you will ensure that the residential development is running smoothly from the day residents enter to the day that they leave.
Purpose of the role:
• You will be responsible for the operational management and exceptional customer service of the Build to Rent scheme.
• Act as the main face of the development and manage a team of onsite staff.
• Build new relationships with local businesses and enhance the resident experience through things like business discounts.
Your key responsibilities will consist of:
• Supporting the General Manager to implement all processes that deliver an effective operation and budgetary management on site, an exceptional customer experience, and align with my client's operational standards.
• Implement a strong engagement strategy, including resident events.
• Ensure that health and safety policies are being implemented and that a safe environment is provided for both residents and staff.
• Provide exceptional team management to your onsite team and ensure that they are hitting their KPI's.
• Be the first point of contact for all complaints and take a proactive approach to help issues where needed.
• Maintain exceptional staff retention.
It is essential that you have a strong leasing background as well as people management experience. It is strongly advised that you have either Build to Rent experience or PBSA experience.
Personal profile:
• ARLA qualification (or working towards it)
• Health and safety trained
• First-aid qualified
• Experience in managing budgets and finances.
• Experience in managing an operational team.
• Strong customer service skills and negotiation skills.
If this position is of interest, please contact Imogen Mattick at One Property Recruitment. OPR are specialists in the property sector covering Build to rent, block management, estate management, financial services, facilities management, and commercial management. Please do get in touch if you are looking for a new position or are recruiting in the sector
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