The Company Simpler Law is one of the largest law firms specialising in end-of-life planning in the U.K. Our purpose at Simpler Law is to ensure that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date. With over 30 years working in the Customer Services sector, at Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and a 5-star Trustpilot rating Your Job We deal with a range of legal services around Wills and Estate Planning. We require a full-time receptionist to join our existing team at our head office on Doddington Road, Lincoln. You will deal with existing customers as they call in to the office but, predominantly, over the telephone, dealing with queries, and assisting with general advice questions while liaising with all departments. M eet and greet both customers and contractors at our offices. A nswer the phone, handle client queries and utilise computerised systems to manage diary appointments. General administration tasks within the department as required, to include correspondence with clients and maintaining client files. C arry out any other duties as may reasonably be required Job Requirements Efficient and organised, with an ability to work quickly and accurately Excellent communication skills Computer Literate as use of Microsoft Office and internal databases will be required Enthusiastic and willing to learn Commitment to self-development and to being part of a growing company Outgoing with an excellent telephone manner Some receptionist or customer service experience essential Working hours are 37.5 hours per week, Monday to Friday 9am to 5:30pm. This role offers genuine opportunities for progression into advanced roles. Benefits Company Events Company Pension Company Discounts Free on-site parking Discounts Employee Referral Scheme 28 Days Holiday (Inc Bank Holidays) Increases with Length of Service Staff Incentives