As a valued member of the Operose Health team, your key duties will include:
* Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
* Emailing, scanning and coding clinical correspondence.
* Processing prescription requests.
* Utilising other information systems to support efficient workflow processes.
* Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
* Must have basic PC skills such as Word, Excel and email.
* Able to work within processes, procedures and maintain confidently and data security.
* Previous experience of working in the NHS is welcome but not essential.
Benefits
* Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
* Car benefit scheme - specialising in electric vehicles.
* Cycle to work scheme.
* Travel season ticket loans.
* Discount cards.
* Employee wellbeing services including free yoga videos and employee wellbeing app.
* The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
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