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Senior pr & content account manager

Newcastle Upon Tyne (Tyne and Wear)
Account manager
£40,000 a year
Posted: 4h ago
Offer description

Central Employment are working an established and forward thinking PR Consultancy, as they look to recruit a Senior PR & Content Account Manager, to join there client services team in Newcastle. Newcastle based hybrid working options Up to £44,000 DOE benefits Senior PR & Content Account Manager profile:- ? The Senior PR & Content Manager plays a key role in shaping and delivering high-quality client communications, ensuring all activity is delivered on time, within budget and to an exceptional standard. ? They help shape and bring client strategy to life and generally lead accounts day-to-day, acting as a trusted partner to clients. ? With a solid commercial and strategic mindset, they contribute to the growth of client accounts and the wider agency, while maintaining a future-focused, curious and proactive approach. ? They are confident in interpreting briefs, developing communications plans and scopes of work, and presenting work and recommendations to clients. ? They build strong, long-lasting relationships with clients, media and stakeholders, and are committed to delivering measurable impact through communications. Senior PR & Content Account Manager:- ? They contribute to new business activity and support the agency's continued growth through ideas, proposals and collaboration. ? Confidently make day-to-day decisions on account delivery, escalating where appropriate. ? Act as day-to-day client contact on selected accounts, providing clear communication, managing expectations, and proactive support. ? Drive forward action plans, interpret client requests and present, work, recommendations and results to clients. ? Track and monitor delivery of client work, ensuring accurate and timely reporting through status updates, coverage reports, PR plans and client briefings. ? Agree and manage budgets including fees and third-party costs, raising any risks or issues to senior team members. ? Respond to journalist and influencer requests and proactively generate opportunities through outreach. ? Build and maintain a strong network of media, industry contacts and influencers. ? Deliver a wide range of content including press releases, social media content, blogs, web content, e-newsletters, reports and campaign assets. ? Ensure all work is peer-reviewed and meets agency quality standards. ? Measure and evaluate communications performance using agency systems. ? Contribute to and support the development of client strategies and communications plans. ? Maintain up-to-date PR plans, WIPs and project documentation. ? Organise and lead meetings where appropriate, ensuring clear agendas, actions and follow-ups. ? Anticipate client needs and ensure a consistent pipeline of activity and content. ? Identify opportunities to grow client accounts through new ideas and proactive recommendations. ? Contribute to new business proposals, pitches and presentations. ? Support onboarding of new clients, ensuring a smooth and professional experience. ? Demonstrate a commercial mindset, identifying opportunities to grow accounts and agency revenue. ? Mentor and support junior team members, sharing knowledge and best practice. ? Work collaboratively across the team to deliver high-quality outcomes. ? Communicate workload effectively, raising any challenges or support needs in a timely manner. ? Contribute to agency marketing and wider business initiatives. ? Work with your line manager to identify development goals and review progress regularly. ? Stay informed on industry trends across media, communications, content and digital platforms. ? Proactively seek opportunities for learning and development. ? Deliver high-quality communications activity aligned to client strategy. ? Build strong client relationships and maintain high levels of client satisfaction. ? Secure impactful media coverage and deliver effective content. Experience required:- Circa 3-5 years experience PR, communications or content marketing, ideally within an agency environment Has mentored junior PR talent, Account Executive and Account Manager level Excellent writing skills and attention to detail Strong media relations skills and confidence pitching to journalists A creative thinker who can spot opportunities and generate ideas Excellent organisational skills and the ability to manage multiple deadlines A proactive attitude and willingness to take ownership of your work Confidence presenting ideas and communicating with clients Curiosity about trends in media, communications and social platforms

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