Purpose of role: To lead, inspire and support the Community Palliative Care Team (CPCT) in delivering a high standard of compassionate care, support and advice to those with specialist palliative care needs in the Boroughs of Merton and Sutton. To provide leadership for and line management of the Education Team. To support the delivery of the Hospice Strategy. Lead and develop Community Services: To manage the performance of the community services through clear performance goals and efficient use of resources. To line manage the Locality Leads: set objectives, conduct regular 1:1s and appraisals. To oversee health, safety, clinical governance, audits, budgets, recruitment and incident reviews. To ensure reports required for commissioners and board members are completed as required. Ensure new policies and guidance are disseminated and implemented within the community services and monitor accordingly. To provide support and guidance for staff in accordance with disciplinary and sickness policies. To work closely with the Head of People Services as required. To ensure agreed referral criteria to community services are followed and to ensure safe and effective measures are in place for the discharge of patients from the Hospice community services. Ensure Clinical Supervision is accessible to all members of the community team. Management of the Education team: To line manage the Palliative Care Educators, supporting them in their roles, setting objectives, conduct regular 1:1s and appraisals and overseeing the education budget. Strategic: To work closely and collaboratively with the Medical Director/Lead Consultant and IPU Clinical Lead in reviewing and developing approaches that respond effectively to the evolving needs of our service users. To be a member of relevant groups/participate in relevant meetings to assist in formulating new policy and the direction of the community and education services. Attend team business meetings and strategy meetings, to include assessing and advising on the strategic training needs of the community and education services Engage with stakeholders across Merton and Sutton to grow and enhance services. Professional and clinical role: Maintain clinical competence and support staff in delivering excellent patient-centred care. The role is approximately 80% management / 20% clinical. Ensure compliance with CQC, safeguarding, information governance, medicines management and hospice policies. Oversee development of hospice strategic objectives in relation to the service. Be a positive mentor to relevant members of the community and education team. Undertake the role of Controlled Drugs Accountable Officer (CDAO) for the organisation