Job Locations
UK-Newcastle upon Tyne
Job Profile
As a leading provider of financial services, surveying and valuation and estate agency franchising services LSL are looking for a People Services Advisor to join our Group People Team. Based in our brand new offices in Newcaslte, you’ll play a vital role in delivering high-quality employee relations support across the business. You’ll be the go-to advisor for managers and colleagues, ensuring every case is handled with professionalism, empathy, and in line with best practice and employment law. Working closely with our People Business Partners and People Directors, you’ll help shape a positive workplace culture while driving continuous improvement.
As a People Services Advisor your responsibilities will include:
1. Provide expert advice on employee relations matters including disciplinaries, grievances, absence, and performance management
2. Support in the preparation of documentation for settlement agreements, mediation, and tribunal cases.
3. Ensure all ER activity complies with UK employment law, internal policy, and best practice.
4. Act as a trusted point of contact for managers and employees, offering clear and consistent guidance.
5. Collaborate with the People Business Partner and People Director on complex or high-risk cases.
6. Support policy reviews, organisational change, and wider People projects.
7. Identify opportunities to improve processes, toolkits, and manager capability.
8. Keep up to date with employment legislation and HR trends to drive continuous improvement.
What you’ll bring:
9. ER experience in a fast-paced environment
10. CIPD Level 5 (or equivalent)
11. Strong UK employment law knowledge
12. Great communication & problem-solving skills
13. A fair, inclusive, and people-focused approach
What’s in it for you?
14. Competitive salary
15. 25 days holiday + bank holidays (option to buy/sell more)
16. Hybrid working
17. Brand new offices with free on-site parking
18. Company pension & life assurance
19. CIPD support & professional development
20. Wellbeing programme & colleague discounts
If you’re passionate about people, thrive under pressure, and bring strong knowledge of UK employment legislation – we want to hear from you. If this sounds like the opportunity you’ve been looking for, we’d love to hear from you and encourage you to