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Service assurance agent

Basingstoke
Southern Communications Ltd
Service
£30,000 a year
Posted: 9h ago
Offer description

To triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients.


Responsibilities

* Working?collaboratively?with?the?Service?Manager?to?design?and?implement?effective?reporting?to?accurately?reflect?team?performance
* Attend?internal?project?meetings?where?necessary?

* To ensu...





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