Job Description As this post is part-time the salary will be pro-rata to the hours worked. This 20 hour post will be worked on a Wednesday, Thursday and Friday. About the Role We’re looking for a compassionate, organised, and proactive Care at Home Co‑ordinator to join our Sheltered Housing team. This is a rewarding role where you’ll play a key part in managing the day to day operation of the Sheltered Housing Service. You’ll be the central point of contact for residents, families, colleagues, and external partners, making sure support is well‑planned, person‑centred, and delivered to a high standard. What You’ll Do • Manage a large team of Sheltered Housing supervisors, including absence management, performance management, facilitating supervision sessions as well as team meeting sessions. • Build positive relationships with residents, ensuring their needs, preferences, and wellbeing are at the heart of every decision. • Work closely with Sheltered Housing Colleagues to ensure rotas are efficient and responsive to changing needs. • Maintain accurate records, care plans, and documentation in line with organisational and regulatory requirements. Ensure the service is managed within budget • Liaise with families, health professionals, and partner agencies to support holistic care. • Respond to day‑to‑day queries, concerns, and emergencies with calmness and professionalism. • Contribute to continuous improvement and uphold high standards of service delivery. About You We’d love to hear from you if you have: • Experience working in a care or support environment. • Strong organisational skills and the ability to manage competing priorities. • Excellent communication and interpersonal skills. • A caring, respectful approach • Confidence using digital systems for scheduling, record‑keeping, and communication. • The ability to work both independently and as part of a supportive team Experience managing staff Requirements This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2020 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here. Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council. Responsibilities The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action. The Individual The successful candidate will benefit from the following: WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits: • Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits • A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year • Access to employee wellbeing supports including occupational health & counselling if ever you need help and support For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice: About Us More information on the benefits of working within West Dunbartonshire Council, can be found using the following link: Benefits of Working with us