Join to apply for the Administration Assistant role at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.
Applications are invited from qualified and experienced administration candidates to join our busy teams. We currently have a vacancy for a full-time Band 2 Administration Assistant at the Gateshead Community Treatment Team, Lobley Hill Clinic, Gateshead, NE11 0AL.
This is a busy service where the successful candidate will support the multidisciplinary clinical team by providing high-quality administrative services. The role requires excellent customer service skills and confidence in face-to-face and telephone interactions with service users.
Main Duties
* Provide comprehensive administrative support to the team.
* Manage patient and service user interactions professionally.
* Maintain accurate database input and electronic filing systems.
* Use Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
* Perform typing tasks, including letters and reports.
* Support team organization and task prioritization.
Qualifications & Experience
* Recent (within 12 months) experience in a customer/patient-focused environment.
* Proven experience with database management and electronic filing.
* Good communication skills, both verbal and written.
* Proficiency in Microsoft Office applications.
* Relevant qualifications such as OCR/RSA Level 2 Typing/Word Processing or equivalent.
* GCSE/O-Level English or equivalent.
* NVQ in Business Administration or equivalent.
Additional Requirements
* Ability to handle distressing or emotional situations professionally.
* Flexibility to work at different locations including Dryden Road Clinic and Keegan Court as required.
* Commitment to confidentiality and data protection.
About Us
We aim to attract and retain a diverse, talented, and compassionate workforce to meet the demands of the NHS. We offer a dynamic working environment to develop your career.
Employment Details
* Band 2, Agenda for Change
* Salary: £24,169 per annum
* Full-time, Permanent
* Location: Lobley Hill Clinic, with travel to other locations
* Closing Date: 29th April 2025
We welcome your application and look forward to your joining our team.
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