Customer Assistant - Food - Imperial Retail Park Bristol Simply Food
Join our team at M&S as a Customer Assistant in the Foods section, where you'll champion our high-quality products, great value offers, and excellent customer service. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You will be a brand ambassador ready to recommend our newest Food products and deliver remarkable service so customers feel valued every time they shop with us.
Work pattern Tue 18:00 - 22:00; Fri 18:00 - 22:00; Sat 18:00 - 22:00
Responsibilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service
* Build expert product knowledge to sell and promote our products and services
* Use digital tools and in-store devices to enhance the customer experience
Qualifications / Key Capabilities
* High levels of customer service
* Strong attention to detail and commitment to delivering excellent work
* Open to feedback and proactive in seeking it
* Ability to plan and manage own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome
M&S is committed to an inclusive organisation and supports flexible working. If you require reasonable adjustments to the recruitment process, please share your requirements with us when applying. We will make every effort to ensure a fair and transparent process.
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail, Retail Apparel and Fashion, and Retail Groceries
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