Adult & Paediatric Administrator/Crisis Worker – West Yorkshire CSAAS
Are you looking for a new and exciting alternative career path within the care sector? How would you like to work for an innovative and market‑leading organisation? This is the perfect opportunity for a compassionate person with a desire to help others at the greatest time of need.
The role of Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the Centre, you will empower them to feel in control and, where applicable, support them during the forensic examination process.
Each county has its own dedicated Sexual Assault Referral Centre (SARC); the service has been commissioned to improve the immediate medical response and aftercare offered to victims of sexual assault and rape.
Mountain Healthcare is a specialist business already providing similar services to 20 other SARCs across the UK.
This will be a dual role with both Administrator and Crisis Worker responsibilities.
Location: Hazlehurst Centre CSAAS SARC, West Yorkshire. Additional location: North Yorkshire CSAAS SARC.
This is a full‑time vacancy of 32 hours per week.
Salary: £26,591.40 per annum pro rata (based on 40 hours per week) (£12.75 per hour).
Shift hours: 9:30 am – 5:30 pm, four shifts, Monday – Saturday. There is also the opportunity to pick‑up additional shifts as an out‑of‑hours Crisis Worker on an on‑call basis from 5:30 pm to 9:30 am.
Role responsibilities include:
* Providing telephone information and support.
* Assisting in the administration and management process of an adult or child and their family visiting the centre, including preparing the patient and assisting in the collection of forensic evidence.
* Supporting the use of the colposcope and medical care, providing advocacy support for the patient and/or family, and ensuring a patient‑centred service.
* Ensuring that a high standard of DNA decontamination is maintained between forensic cases (cleaning).
* Assisting patients and liaising with other agencies regarding the management of historic cases.
As an organisation that ‘does the right thing’, we believe you will be empowered to make a difference.
All successful candidates will be subject to pre‑employment checks, including an Enhanced DBS check, two satisfactory references, and Police vetting NVVP Level 2 checks. A UK driving licence is required as the role may involve additional travel.
Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
We welcome applications for this Administrator/Crisis Worker role from candidates with experience in care, social care, healthcare, and administration.
Essential
* Experience of working with vulnerable adults and children.
* Knowledge and understanding of safeguarding children and adults.
* Knowledge and understanding of confidentiality.
* Experience completing administrative duties.
* IT literate.
* Work experience within an administration role, including data collection, Excel spreadsheets, providing reports and manipulating data.
* Can drive and has access to a car 24/7.
* Because of the nature of this role, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
Desirable
* Experience working with individuals who may have complex needs.
* Experience working with individuals who have experienced sexual assault/violence.
* Experience creating and utilising resources and use of distraction techniques.
* Project development and outreach.
* Training and presentation skills.
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Health Care Provider
* Hospitals and Health Care
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