Job Description
Spare Parts Sales Specialist (UK & Ireland)Coventry (Office-Based)£16.92 - £19.49 per hour (£33,000 - £38,000 per annum, DOE)Full-Time | Temporary (with potential to become permanent)About the RoleWe are currently recruiting for a Spare Parts Sales Specialist to join a leading organisation within the engineering and automation sector.This is a fantastic opportunity for an experienced aftersales / customer service professional to join a fast-paced, collaborative team, with a strong possibility of securing a permanent position.Key ResponsibilitiesOrder Management & AftersalesPrepare and issue accurate spare parts quotationsProcess customer orders using ERP systemsManage returns, repairs, invoicing, and creditsMonitor open orders and ensure timely deliveryExpedite backlog orders to maximise outputCustomer ServiceBuild and maintain strong customer relationshipsProvide high-quality support across phone and emailDeliver service in line with SLA expectationsDigital & Sales SupportSupport customers using the E-Store platformAssist with onboarding to digital systemsWork with European teams to improve processesInventory & Continuous ImprovementMonitor stock levels and manage backordersSupport inventory optimisationContribute to process improvements and KPI trackingAbout YouExperienceMinimum 4 years in aftersales, customer service, or similar roleExperience using ERP systems (SAP or JD Edwards desirable)Background in technical, engineering, or B2B environments preferredSkillsStrong communication and customer-focused approachExcellent organisational and problem-solving skillsCommercial awareness and attention to detailAbility to prioritise in a fast-paced environmentTeam player with a proactive mindsetWorking HoursMonday to Thursday: 08:00 - 16:45Friday: 08:00 - 15:45What's in It for YouCompetitive salary up to £38,000 DOEEarly finish every FridayOpportunity for permanent employmentWork within a global, industry-leading businessSupportive and professional team environmentApply NowIf you're an experienced aftersales or customer service professional looking to work in a technical, fast-paced environment - we'd love to hear from you.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ