£26,000.00 per year
Housing Assistant (Temporary 3 Month FTC)
Location:Liverpool
Contract Type:Fixed Term Contract 3 months (possibility of extension)
Hours:35 hours
Start Date:1st November
About the Role:
Were looking for an enthusiastic and organised Housing Assistant to join a busy Housing Team on a temporary basis. This is a hands-on role providing vital support to tenants, contractors, and colleagues to ensure an efficient and responsive housing service.
The role involves handling incoming calls from tenants, raising and scheduling repair requests, supporting housing officers with tenancy management tasks, and assisting with general office and reception duties.
Key Responsibilities:
1. Act as the first point of contact for tenants, dealing with queries and repair requests promptly and professionally.
2. Log, update, and monitor repair calls using the housing management system.
3. Liaise with contractors to schedule and confirm works, ensuring appointments are convenient for tenants and completed within target timescales.
4. Keep tenants informed ...