Our client is a market leader in the supply of cycling related products in the UK and have an exciting opportunity for a Customer Sales Advisor. You will need to be familiar with cycling terminology and have some technical understanding related to cycles.
They pride themselves on their reputation within the industry of providing excellent customer service. Your role will be to help them maintain high standards and to be part of their continuing success story.
Role
Reporting to the Team Manager, the successful candidate will have experience in managing their own workload, be confident in providing expert technical advice on products and be able to manage multiple tasks seamlessly. You will need to be an enthusiastic team player with a proven track record of achieving goals, ideally within the cycling industry.
The role involves, but is not limited to:
• Processing inbound sales calls.
• Processing inbound sales emails.
• Calling customers with sales offers and new product information.
• Offering technical advice on all products.
• Liaising with Brand and Sales teams to ensure customers are fully supported
Requirements
You’ll enjoy dealing directly with customers and have proven experience of this. A working knowledge of Road and MTB bikes is important.
Successful candidates will have excellent communication skills (good written and spoken English are essential for this role) and be familiar with Microsoft Office products.
They offer a competitive package including a generous staff discount scheme and free onsite parking.
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so