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Operations control manager, nutmeg - vice president

London
JPMorganChase
Manager
Posted: 15 September
Offer description

Overview

Operations Control Manager, Nutmeg – Vice President. Are you looking for a new opportunity to lead and develop a Controls Management Team? The role focuses on leading and building an enhanced control framework that supports a continuous and integrated approach to risk assessment, top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.


Introduction

The International Consumer Bank supports Nutmeg, which focuses on customer-centric offerings in investments and digital wealth management. Our Control Management team aims to get smart ideas into the hands of customers. We seek people with a curious mindset, who thrive in collaborative teams, and are passionate about new technology.


Job Summary

The Control Management team maintains a strong and consistent control environment through a joint accountability model that aligns managers with each line of business, function and region to mitigate operational risk.


Job Responsibilities

* Leading the design and implementation of control frameworks to ensure compliance with regulatory requirements and internal policies
* Cultivate and leverage strategic relationships with business stakeholders to proactively identify and assess potential risks associated with both new and existing products
* Collaborate to design and implement robust risk mitigation strategies that align with business objectives and regulatory requirements
* Develop a comprehensive understanding of practices and processes within Trading and Operations teams to identify potential risks and implement efficient risk mitigation measures that enhance operational integrity
* Conduct comprehensive risk assessments for product development and change initiatives, ensuring risks are identified, evaluated, and addressed
* Monitor and evaluate the effectiveness of existing controls and recommend improvements as necessary
* Provide training and guidance to staff on control processes and risk management practices and foster proactive risk management culture
* Contribute to Control Design & Expertise; Risks & Controls Identification/Assessment; Issue Management; and Control Governance & Reporting
* Partner effectively with control colleagues across the firm, including business, operations management, legal, compliance, risk, audit and technology control functions
* Support consistent and rigorous operational risk practices and control programs (including control committee reporting, risk mitigation, key risk indicators, control design, and controls performance evaluations)
* Review, analyse, and manage programme-related data (e.g. KRIs/KPIs) and key metrics to inform on the health of the operational risk and control environment
* Contribute to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.)


Required Qualifications, Capabilities And Skills

* Relevant experience in Operational Risk Management within large financial institutions or similar environments
* Experience in Trade support or trade execution is beneficial
* Strong risk identification and assessment skills and development of effective control mechanisms
* Excellent written and verbal communication with ability to influence senior stakeholders
* Experience partnering with business and other stakeholders to manage remediation of operational risk issues
* Experience process mapping
* Effective time management and prioritization
* Detail-oriented with high accuracy and integrity
* Comfortable in agile and evolving environments
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


Preferred Qualifications, Capabilities And Skills

* Experience with JIRA, Confluence, Alteryx or CORE
* Knowledge of Wealth Management banking processes, regulations and risk
* Understanding of investment management products
* Experience leading small teams or coaching junior team members


About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals and institutional investors. We strive to build trusted, long-term partnerships to help clients achieve their objectives. We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes and provide reasonable accommodations as needed.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

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