Lettings Administrator
This role is full time (Monday - Friday and Saturdays 9:30 - 12: h per week. Time back from Saturdays is offered to take between Monday-Friday. The role is complex and covers various aspects of Lettings, therefore the successful applicant must be versatile, enthusiastic and be able to perform under pressure.
Tennens Properties Ltd are continuously striving to maintain high industry standards, therefore the applicant must be receptive to changes driven by the Management Team.
The candidate should have some experience in administration (but not essential), good English skills, good computer literacy, have positive and attentive approach to customers, being tenacious and able to work independently and as part of the Lettings Department.
Main duties include:
· Answering phone calls and e-mails,
· Meeting/greeting customers, taking messages for other departments,
· Uploading and processing data on our internal software (Jupix) – full training will be provided,
· Uploading legal certificates and maintaining compliance,
· Assisting prospective tenants with queries,
· Arranging Tenancy Renewals,
· Arranging change of Property Ownership, when required,
· Effectively cooperating with other members of the Lettings Department to ensure workload is evenly shared,
· Work within the lettings team to monitor lettings progression,
· To follow the Company's record procedures at all times,
· Drawing up Terms of Business for clients,
· Progress tenants through application process in line with company procedures,
· Preparing Tenancy Agreements,
· Completing in full Tenant Information Records,
Conducting viewings and life safety inspections,
Assist with and update the appointments booking system,
Assisting landlords during letting process.
Work directly with the USAF Housing Office
Other candidate requirements include:
· A clean driving licence,
· Must have proof of Right to Work in the United Kingdom.
Job Type: Full-time
Pay: From £12.82 per hour
Expected hours: 37.5 per week
Benefits:
* Company pension
* On-site parking
Work Location: In person