Job description
Vacancy - Warranty Administrator - Stockport
Our client, one of the best motor trade employers in the North West, are looking to recruit an experienced Warranty Administrator
Working within a VERY prestigious franchised dealership, being part of a successful team
Key Duties:
1. You will be responsible for recovering the cost of any work covered by insurance, guarantee or warranty.
2. Making claims from the manufacturer in line with the company and manufacturers policy
3. Assessing the validity of all warranty claims
4. Preparing invoices, submitting all supporting documents to the manufacturer within specified deadlines
5. Administering and calculating job costings
6. Job card preparation
The successful candidate will have excellent attention to detail and have previous experience as a warranty administrator in a main dealer.
You will have exceptional administration skills and will be responsible for delivering the highest standards of customer service and satisfaction.
You will also be a team player, continually focused on the needs of the customer, ensuring we deliver exceptional service.
Your role will involve every aspect of the warranty process from submitting claims, monitoring daily warranty reports to checking compliance with the manufacturer's warranty claims.
You have excellent communication skills, with the ability to maintain high levels of accuracy and attention to detail.
You will have experience working in a similar role in an automotive retail environment.
They offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:
7. 22 days to 27 days holidays (based on length of service), plus 8 bank holidays.
8. Pension scheme
9. Life assurance cover
10. Employee reward & recognition schemes
11. Annual children's Christmas party & staff party
12. Staff discounts
13. Subsidised prestige car scheme for employees
14. £1, staff referral award
Working hours/days:
Mon - Fri: 8am - 5pm
Salary:
£27, basic - £28, OTE