Job Req Number: 118200
Time Type: Full Time
Freight Forwarder
Purfleet
Main Purpose of the role
DSV are recruiting for a Freight Forwarder in Purfleet. This role will be managing road freight shipments end to end, ensuring full visibility and control throughout the supply chain.
What will you be doing?
* Ensure all activities are completed in line with agreed service levels, Key Performance Indicators (KPIs), and Standard Operating Procedures (SOPs).
* Coordinate with shipping lines, non-vessel operating common carriers (NVOCCs), ports, transport providers, and overseas offices.
* Proactively identify and manage exceptions, resolving issues before they impact customer operations.
* Maintain accurate system data, including file opening, in-transit reporting, and invoicing.
* Coordinate with customs brokerage teams to ensure smooth and compliant clearance processes.
About You
* Experience in office administration and customer service within a fast‑paced environment.
* Previous experience in Freight Forwarding is a distinct advantage.
* Strong planning and organisational skills with the ability to multitask and meet tight deadlines.
* Good understanding of data management systems and accurate data entry.
* Confident IT skills (intermediate level in Excel, Word, and PowerPoint).
* Customer‑focused mindset with strong verbal and written communication skills.
* Ability to work under pressure while maintaining accuracy and attention to detail.
* Commitment to quality, compliance, and Health & Safety standards.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
In addition, we can offer access to a selection of employee benefits, such as:
* Enhanced Annual Leave Entitlement from your start, which increases with length of service.
* Salary Sacrifice Cycle Scheme
* Employee counselling, for support with physical and mental wellbeing.
* Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover.
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