Housing Officer Salary £38,746.40 Location Hybrid - Milton Keynes Permanent, Full Time JoinAmpliusas a Housing Officer in our Northampton patch, supporting residents and helping neighbourhoods thrive.Youllwork alongside customers, partners, and colleagues to deliver high-quality tenancy and neighbourhood services, ensure safe and well-maintained environments, and make a tangible difference in peoples day-to-day lives. Salary: £38,746.40 per year Contract: Permanent, full time Your week: 36.25 hours Monday Friday 8.45am 5pm Location: Hybrid with a weekly presence in our Milton Keynes office. This role requires travel to Northampton and surrounding areas. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties whilemaintaininghigh standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintainaccuratecase records, ensure GDPR compliance, and meet performance targets while managing your own workload. Whatwerelooking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support whererequired. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems andmaintainingaccuraterecords. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Ampliuscolleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence. Closing: 22 April Interviews: 28 April We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou. The Company Ampliusis one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.