Assistant General Manager – Evergreen London Heathrow Airport T3
Join to apply for the Assistant General Manager – Evergreen role at SSP UK & Ireland.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises such as M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Benefits
* Colleague discount – up to 50%
* 75% colleague discount when on shift
* Friends & Family discount 20% (T&C apply – does not apply to all brands)
* Flexible working
* Management bonus scheme
* Access to digital GPs, 24/7 helpline for you & family
* Wellbeing support through Retail Trust and family‑friendly leave
* Variety of networks to support you (Neurodiversity, LGBTQ+, and more)
* Life assurance
* Apprenticeships and ongoing development opportunities
* Share incentive plan (SIP)
Responsibilities
* Be passionate, dedicated and a strong support to the General Manager.
* Maintain the highest standards of brand quality and safety for our customers and team.
* Be an inspiration to the team to deliver outstanding customer service and loyalty.
* Mentor and train the team to grow and excel.
* Have proven experience and confidence in leading a team.
* Set an example of excellent service skills.
* Communicate effectively and clearly.
* Be adaptable and resilient in any situation.
London Heathrow Airport is a secure environment; if successful you will need to provide references covering the last five years and undergo a criminal record check to comply with airport regulations.
SSP are proud to be an equal‑opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
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