Job Overview We are seeking an experienced and dynamic Sales Manager to lead our sales team and drive business growth. The ideal candidate will possess strong management skills, excellent communication abilities, and a proven track record in retail or sales management. This role offers an exciting opportunity to oversee sales operations, develop strategic initiatives, and foster a high-performing team in a fast-paced environment. Multilingual or bilingual skills are highly desirable to facilitate communication with diverse clients and stakeholders. Selling and promoting our full range of faade products to architects, developers, installers and trading partners. Establish a key role within the succession plan of the business moving forward. Technical Knowledge A comprehensive understanding of the processes involved in the specification and supply of a variety of building faade products A competent level of understanding of construction methods and processes An established customer base is preferable. Duties Lead, motivate, and supervise the sales team to achieve organisational targets and objectives Develop and implement effective sales strategies to expand market share and increase revenue Manage client relationships, negotiate contracts, and close sales deals Oversee merchandising activities to ensure product presentation aligns with brand standards Organise training programmes for staff to enhance product knowledge and sales techniques Monitor sales performance metrics and prepare regular reports for senior management Coordinate with marketing teams to plan promotional campaigns and events Ensure excellent phone etiquette and professional communication at all times Maintain organised records of sales activities, customer interactions, and administrative documentation Manage inventory levels in collaboration with stock control teams to optimise stock availability Experience Proven management experience within retail or sales environments, ideally in a supervisory or leadership capacity Demonstrable success in managing teams, with strong organisational and time management skills Experience in merchandising, administrative tasks, and utilisation of CRM systems is preferred Excellent communication skills in English; additional languages or bilingual abilities are advantageous Prior experience in sales management roles involving client negotiations and contract management Strong leadership qualities with the ability to inspire and develop team members Familiarity with retail operations, stock control, and organisational procedures is desirable Behavioural Expectations Appreciates the impact that decisions and actions have on the business Ability to ensure that objectives or tasks are delivered on time and to an agreed quality Ready to start work at the agreed start time Attends and actively participate is all learning interventions Pro-active and responsive to requirements to clients and colleague; a team player Fully understands internal and external customer expectations and requirements, and works to ensure these are exceeded and delight customers Works co-operatively and productively with others, to achieve results Demonstrable knowledge and interest in the Brickability Group Brand and build excellent relation with vendor partners, where appropriate Takes the initiative to work across boundaries to resolve challenges Demonstrates commitment and loyalty to Brickability Group Plc Self-motivated individual with strong customer focus Able to choose a method of communication that is appropriate and effective for a given situation, to incorporate the difference mediums of listening, verbal and written Uses original and creative thinking to make improvements or support the initiation of new approaches Works with honesty and integrity and maintains the reputation of Brickability Group Does the right thing for the long-term success of all of the companies with the Brickability Group Personal Attributes Excellent team management and communication skills Ability to positively influence others Excellent organisational and time management skills High level of accuracy and use of grammar Capacity to prioritise tasks and work under pressure Experience in the use of Microsoft Office packages and other software packages Analytical and problem-solving skills Approachable and flexible attitude to work and willing to work additional hours at short notice Motivated, pro-active and enthusiastic Demonstrate a consistent high standard of work and attention to detail Strong numerical skills Punctual and presentable Smart appearance and articulate Willing to learn Effective Communications with colleagues and Management team Calm temperament under pressured conditions Willingness to travel to other locations Customer Service focused Work Pattern Days :- Monday - Friday Hours :- 9:00an - 5:00pm