About the RSPCA
Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day.
The RSPCA Buckinghamshire South Branch
The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of the RSPCA is carried out through local branches, which are run by volunteers with the support of the National Society of RSPCA.
The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This could not be achieved without your support.
Job Summary
The Head of Branch will provide operational and strategic leadership for the RSPCA Buckinghamshire South Branch. They will ensure the effective delivery of animal welfare services, maintain financial sustainability and strengthen community engagement.
The role oversees all branch activities, from animal care and retail operations to governance, fundraising, and volunteer management, while fostering a culture of compassion, professionalism and continuous improvement.
The Head of Branch reports to and works closely with the Chair of the Board of Trustees.
Key Responsibilities
1. Strategic Leadership and Governance
* Deliver a branch strategy aligned with RSPCA objectives and local community needs.
* Support the Board of Trustees to ensure effective governance, compliance and financial oversight.
* Monitor performance and provide clear, timely reports to the Trustees.
2. Operational Management
* Oversee the day-to-day operations of the branch, including animal welfare services, adoption processes and veterinary partnerships.
* Ensure high standards of care, safety and wellbeing for all animals in the branch's care.
* Develop and maintain policies and procedures to ensure compliance with RSPCA guidelines and relevant legislation.
* Manage the branch's charity shops, overseeing retail operations and identifying opportunities to expand revenue streams.
* Explore new locations and business opportunities to strengthen the branch's retail presence and fundraising capacity.
3. Financial and Resource Management
* Lead the annual budgeting process and ensure sustainable financial management.
* Identify and secure diverse income streams including grants, donations, sponsorships and fundraising.
* Ensure transparent, accurate and timely financial reporting.
4. People and Volunteer Leadership
* Inspire, support, and develop staff and volunteers to achieve their full potential.
* Build a culture of collaboration, inclusivity and accountability.
* Oversee recruitment, training and HR processes in line with legislation and best practice.
5. Community Engagement and Advocacy
* Act as the public face of the Branch, building relationships with stakeholders, partners and the local community.
* Represent the Branch in the media, at events and within the wider RSPCA network.
* Promote awareness of animal welfare issues and encourage community participation in campaigns and fundraising.
Person Specification
Essential Skills and Experience
* Proven senior leadership experience in a charity, not-for-profit, or relevant organisation.
* Strong financial management skills, including budgeting, fundraising and income generation.
* Demonstrable success in managing staff and volunteers.
* Excellent organisational skills, with the ability to balance multiple priorities.
* Knowledge of animal welfare legislation and best practice, or the ability to acquire this quickly.
* Strong stakeholder engagement and communication skills.
* Strategic thinker with the ability to deliver sustainable growth.
* Experience in retail operations and income generation.
Desirable Skills and Experience
* Experience working with a Board of Trustees and navigating governance structures.
* Proven ability to generate income through charity retail operations.
* Track record of securing grants and developing diverse fundraising initiatives.
* Strong understanding of health & safety, risk management and compliance within a charity setting.
* Previous experience in an RSPCA branch or other animal welfare organisation.
Personal Attributes
* Passionate advocate for animal welfare and the mission of the RSPCA.
* Proactive, resilient and results-driven, with a hands-on approach.
* Compassionate and empathetic, able to engage with a wide range of people.
* Flexible and adaptable, able to manage challenges and change effectively.
We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.