M-KOPA is seeking a Senior CRM Manager to join our Product Growth team in Belfast. In this role, you will build and scale growth systems that enhance customer retention and upselling across five African markets. You will actively engage in designing and executing CRM strategies, leveraging tools like CleverTap and Braze.
Your expertise will help drive measurable customer lifetime value and support financial inclusion initiatives. This fully remote role allows you to collaborate with diverse teams across UK, Europe, and Africa.
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