Job Description Contact Centre Manager – Automotive Remarketing
Location: Bristol
Highly Competitive Base Salary
Company Car
Industry Leading Benefits package
The Company:
Our client is an established force within the UK automotive remarketing space, playing a crucial role in connecting OEMs, fleet operators and dealers through technology-enabled services.
With over 30 years of consistent growth and innovation, their reputation for operational excellence and values-driven leadership has led to high employee engagement and long-term team loyalty.
The Opportunity:
This is a pivotal leadership role overseeing the performance and development of a 30-strong contact centre team responsible for driving B2B dealer sales and operational delivery. Sitting within the senior leadership group, this individual will spearhead growth in dealer channel sales, customer satisfaction, and operational scale – ensuring vehicles are resold quickly, efficiently and at optimal value through a national dealer network.
You will shape the customer journey, enhance internal performance frameworks and act as the voice of the dealer customer – partnering with OEMs, finance providers, and dealer groups to drive excellence and growth in one of the UK&rs...