Position Overview
We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry.
Reporting to the Manager of Construction Customer Success, you will build lasting and meaningful relationships throughout a portfolio of AEC organisations, specialising in water companies in the UK & Ireland. You will develop and manage the Customer Success Plan and partner with Sales Teams to plan and achieve the expansion of relationships, project adoption and revenue. You will do this through increasing the adoption of the Autodesk Construction Cloud platform and documenting value delivered.
Responsibilities
1. Be accountable for the relationship health of a selected portfolio of accounts
2. Develop Customer Success Plans, with documented value delivered
3. Improve Autodesk Construction Cloud Adoption within these accounts by solving customer challenges with our technology. Thereby increasing Monthly Active Users, Projects and functionality in use
4. Mitigate any churn risk and guide expansion discussions
5. Become an expert in our Autodesk Construction Cloud Platform, in current functionality and roadmap
Minimum Qualifications
6. 3+ years experience working for or with Water Companies - (i.e, Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager, specialist contractor)
7. Advanced knowledge of AEC workflows and awareness of BIM solutions focused on Construction for the Water Industry
8. Advanced Knowledge of ACC ( Autodesk Construction Claud )
Preferred Qualifications
9. 3+ years experience working for or with Water Companies - (i.e, Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager, specialist contractor)
10. Advanced knowledge of AEC workflows and awareness of BIM solutions focused on Construction for the Water Industry
11. Extremely beneficial would be detailed understanding of technology tools consumed by the water industry such as the ACC Platform or similar CDE and Construction/Project Management solutions
12. In-depth knowledge of the construction/con tech industry
13. In-depth first hand knowledge of the UK and Ireland water industries
14. Proficient in problem solving
15. Familiar with the Construction Technology Ecosystem
16. Experience communicating the value of technology and its features to customers
17. Ability to travel when required
18. Experience in building face-to-face relationships with customers
The Ideal Candidate
19. You are passionate about digitisation and progress in the construction industry
20. You are comfortable proposing and building processes that will allow our organisation to grow, and collaborate with numerous team members, both internally and externally on site or in the board room
21. You have a curious nature to uncover and understand customers challenges, industry trends and required workflows when adopting new technology and recommend best practices to increase and realise return on investment
22. Confidence to understand customer business use cases to provide product feedback from customers and contribute to product roadmap discussions
23. Excited by technology and happy to get into the product detail
Learn More
About Autodesk
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When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
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