Overview
Here at Stratstone, we’re going through an exciting period of transformation, and we’re looking for a passionate Head of Business to play a key part in shaping our future. As Head of Business at you’ll be instrumental in shaping our future. You’ll drive the financial success of one of the most renowned automotive brands in the market, empower your team to be the best they can be, and have the potential to thrive in your career. This is a role for an inspirational and collaborative individual to transform our business.
Why Stratstone: Structured career paths with ongoing development opportunities, and access to coaching, mentoring and tailored training programmes to help you flourish. Opportunities to apply for our Aspiring National Franchise Director programme, tailored around individual future aspirations and skills growth, with support from senior leaders and our learning and development team. We are committed to work-life balance in a fast-paced environment, providing space to recharge and pursue passions outside of work.
Responsibilities
* Being accountable for delivering top financial results across each department, offering a first-class experience for associates and customers.
* Ensuring processes and standards are met in line with FCA regulations, maintaining showroom excellence in line with manufacturer standards.
* Championing outstanding customer service, coaching your team to deliver excellence across their respective areas.
* Lead all dealership activities, including new and used car sales, associated products, parts, labour and aftersales care.
* Recruit, develop and retain talented associates, guiding regular reviews, training and progression plans.
* Build meaningful manufacturer relationships by implementing brand strategies, policies and procedures to an exceptional level.
Qualifications
* A proven top-performer at leadership level within the automotive sector, driven by a passion for the industry.
* Knowledgeable of vehicle, consumer credit and trade practice legislation, with the ability to satisfy GI Compliance and demonstrate good financial repute.
* Experience in managing budgets and leading high-performing teams, with a focus on motivation and coaching.
* Customer-oriented with excellent communication skills and a people-first mindset.
Benefits
* 33 days annual leave (including bank holidays), with additional holiday entitlement as part of the package.
* Birthday entitlement of an extra day off.
* Industry-leading family leave policies and access to health and welfare benefits.
* Paid time off to volunteer and opportunities for career growth with tailored training.
* Recognition of long service with milestone anniversaries and ongoing learning opportunities.
* Cycle-to-work scheme and access to discounts on everyday purchases.
* Internal referral rewards and other exclusive discounts.
About Lithia UK – As one of the largest automotive retailers globally, we’re committed to transforming the future of personal transportation and delivering exceptional customer experiences. Our values — Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! — guide everything we do. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.
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