As our People Experience & Engagement Lead, you’ll set the direction for how we listen to colleagues, turn feedback into action, and bring our values to life through engaging campaigns and recognition moments. You’ll also line-manage and develop our People Experience & Wellbeing Adviser to ensure delivery supports the strategy.
We’re making Incommunities an even better place to work, where people feel heard, connected, and proud of what we do together.
About us
We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.
This year we’ve launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we’ve worked with colleagues and customers to find out what’s important to them. Our customers sit at the heart of what we do, and our colleagues are the people who’ll help us achieve our vision, which is to create the best customer experience to improve everyday lives.
Duties include:
* Owning the voice & engagement strategy and roadmap, designing how we listen, learn and act.
* Turning data and feedback into stories and insight that help leaders decide and deliver.
* Line-managing and coaching the People Experience & Wellbeing Adviser (Grade 6) to deliver engagement, wellbeing and recognition activity.
* Developing and supporting recognition and engagement campaigns colleagues can see and feel (e.g., You Rock, Shine Awards).
* Setting simple governance and KPIs for “You Said, We Did,” tracking actions and outcomes.
* Working with EDI, Comms, Data and HRBPs to align efforts and share success stories.
Requirements
You’ll have solid experience in employee engagement, culture or people experience work, ideally where you’ve designed/run surveys, explored engagement data and turned feedback into action. You’re confident with engagement platforms and insight tools, comfortable with quantitative and qualitative data, and you can bring insight to life in plain English.
You’ll also bring people leadership skills setting direction, coaching, and prioritising plus energy and curiosity, and a steady focus on outcomes.
Benefits
* Salary of £41,562 up-to £46,202 depending on experience
* Social Housing Pension Scheme with up-to 10% employer contribution
* 28 days annual leave that increases with service plus bank holidays
* Option to buy and sell annual leave
* Training, development, and qualification opportunities
* Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
* Corporate health scheme membership
* Agile and hybrid working
* Access to an Employee Assistance Programme
* Cycle to work scheme
* Local gym membership discounts.
* A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Join Our Team!
We’re looking for great people to join us! At Incommunities, we’re committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.
Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we’re passionate about making a real difference by providing safe, affordable homes and improving lives.
Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.
We’re proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed’ Menopause Friendly Accreditation, recognising the importance of support in the workplace.
💡 Apply early! We review applications as they come in and may close the advert before the deadline.
Ready to make an impact? Come work with us!