Receptionist - | Competitive salary plus excellent benefits | Hull | Part Time 30.5 hours
Spire Hull are currently looking to recruit a Receptionist to join our team. Welcoming patients politely and courteously. Registering and directing patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner and in such a way as to provide confidence and exceed customers’ expectations. Providing an accurate, efficient, administrative service within the hospital, operating within established Spire policies and procedures.
Duties and Responsibilities
* Welcoming, registering, including the accurate collection of credit card details and patient information.
* Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
* Compliance with NHS forms and processes.
* Processing in-patient/out-patient charges.
* Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
* Discharge of patients onto computer system ensuring accuracy of all information.
* Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
* Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.
Who we're looking for
* A personable individual with the ability to work on own initiative as well as part of a team
* Good basic PC skills, including Word, Excel and Outlook
* Excellent customer service skills
* High degree of accuracy in administration
* Great communication skills at all levels
* Experience in a customer service environment
* Experience with information management systems
* Switchboard experience desirable
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
* Free Bupa wellness screening
* Private medical insurance
* Life assurance
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