Company Description
Job Description
Join our dynamic team as a Food & Beverage Team Member at our vibrant establishment, Novotel London Excel. We're seeking enthusiastic individuals to deliver exceptional service and create memorable dining experiences for our guests.
1. Greet and seat guests in a friendly and professional manner
2. Take food and beverage orders accurately and efficiently
3. Serve meals and drinks with attention to detail and presentation
4. Maintain cleanliness and hygiene standards in dining and service areas
5. Process payments and handle cash transactions accurately
6. Collaborate with kitchen staff to ensure timely food delivery
7. Respond promptly to guest inquiries and concerns
8. Assist in setting up and breaking down dining areas for various events
9. Contribute to a positive team atmosphere by supporting colleagues
10. Stay informed about menu items, daily specials, and promotional offers
11. Adhere to all food safety and sanitation guidelines
Qualifications
12. Must have Right to Work in the UK
13. Strong customer service orientation with a friendly and approachable demeanor
14. Ability to work efficiently in a fast-paced, high-energy environment
15. Fluency in English, both written and spoken
16. Basic food handling and safety knowledge
17. Flexibility to work various shifts, including weekends and holidays
18. Physical stamina to stand, walk, and carry trays for extended periods
19. Team player mentality with a willingness to support colleagues
20. Ability to multitask and prioritize responsibilities effectively
21. Positive attitude and enthusiasm for creating exceptional guest experiences
22. Previous experience in food service is preferred but not required
Additional Information
What will you get?
Having great people involves great rewards! As an employee of Accor, you will be part of a world leading hospitality brand, offering many other perks such as:
23. Pension Scheme
24. A Discount Card to be used in Accor Hotels Worldwide
25. Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
26. Training & Development
27. Additional holidays with service
28. Recommend a friend scheme
29. Employee Advisory Service
30. ... And much more !