We're currently recruiting a dedicated Front Desk Porter to help ensure the smooth running of operations in Defence on a full-time basis, contracted to 42 hours per week.
As a Front Desk Porter, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond expectations.
Shift patterns include: 4 on 4 off, mainly days with occasional night shifts. Shifts are 12 hours: 0600-1800 or 1800-0600.
Here's what you need to know before applying:
Your Key Responsibilities Will Include
* Operate within all ESS policies and procedures.
* Provide polite and professional customer service to clients, visitors, contractors, delivery staff, and resident families, including acting as chaperone as required.
* Handle general enquiries and provide information as needed.
* Implement strict access control and security checks of buildings (internal and external).
* Coordinate with neighbours to facilitate visitor access via control gates.
* Manage messaging services, including passing telephone messages accurately.
* Monitor fire alarm panels, log fire safety checks, and oversee nurse call systems.
* Assist with weekly fire alarm testing and respond to fire alarms.
* Manage keys and maintain the key log.
* Perform porterage tasks such as setting up facilities and assisting with deliveries.
* Oversee parking and reservations as directed by the home manager.
* Change batteries in clocks and paper supplies.
* Transport waste to designated receptacles, including clinical and confidential waste.
* Possess appropriate qualifications, including an Enhanced DBS check.
* Maintain the reception area’s cleanliness and tidiness.
* Wear the correct company uniform and present a smart appearance.
* Receive, sort, and deliver mail and packages.
* Provide a written handover to the next shift.
* Follow all emergency and health and safety protocols.
* Complete all mandatory e-learning training promptly.
* Promote the company positively whenever possible.
* Perform any other reasonable tasks as directed by the ESS Manager or the company.
Our Ideal Front Desk Porter Will
* Work effectively both independently and as part of a team.
* Have good IT skills.
* Be highly proficient in written and spoken English.
* Hold a Level 2 Food Hygiene qualification.
* Be self-motivated and able to work unsupervised.
Part of Compass Group UK&I, ESS supports UK military establishments, police, secure environments, government sites, and energy facilities including offshore platforms and rigs. We value friendly faces and excellent customer service at all levels.
Job Reference: com/1704/96061001/52733720/WJ #Defence
Compass Group UK&I is committed to diversity and equal opportunities, fostering an inclusive environment where everyone can thrive and reach their full potential.
#J-18808-Ljbffr