Receptionist & Student Support Assistant
Futures Institute, Banbury (Aspirations Campus, shared with Wykham Park Academy). Contract Type: Permanent, Term Time Only + 5 INSET days. Hours: Full-time 8:00am – 4:00pm, Monday to Friday (30 min unpaid lunch break)
About Us
Futures Institute is part of the Aspirations Academies Trust and shares its vibrant Banbury campus with Wykham Park Academy. We pride ourselves on fostering a welcoming, forward-thinking learning environment where every student can thrive. Our team is passionate about preparing young people for successful futures, built on strong values, high aspirations, and a commitment to excellence.
About Aspirations
Across our 16 Academies, Aspirations educates more than 9,000 pupils across the ages from 2 to 19 years, covering an area from West London to the Southwest of England. Operating since 2011, we have a consistent track record of improvement and success and offer excellent Continuous Professional Development (CPD) opportunities. We are determined that children receive an excellent education that prepares them for success in adult-life and are looking for people to join us who share our ideals.
The Role
We are seeking an organised, approachable, and professional Receptionist & Student Support Assistant to be the first point of contact at Futures Institute. You will play a vital role in ensuring the smooth day-to-day running of our reception area, supporting student welfare and attendance, and assisting with key administrative tasks such as exams and first aid.
This is an excellent opportunity for someone who enjoys working in a busy, people-focused environment and wants to make a meaningful contribution to the school community.
Key Responsibilities
* Reception Duties
* Provide a warm, professional welcome to students, parents, visitors, and staff.
* Manage incoming calls, emails, and enquiries efficiently and courteously.
* Maintain visitor security procedures, ensuring all guests are signed in and out.
* Handle post, deliveries, and outgoing mail.
* Coordinate minibus bookings and extracurricular club registers.
Student Support
* Respond to student enquiries and provide practical support (e.g., equipment, uniform, resources).
* Maintain accurate student contact and attendance data using ARBOR.
* Monitor attendance, chase absentees, and liaise with parents regarding student welfare.
* Support safeguarding processes and liaise with staff and parents as required.
* Exams Administration:
* Support the Exams Officer with exam-related administration.
* Receive and secure exam papers and materials.
* Assist with attendance and logistics during exam periods.
First Aid
* Provide first aid support (training provided).
* Contact parents or medical professionals in the event of illness or accidents.
About You
We are looking for someone who:
* Is friendly, calm under pressure, and enjoys working with young people.
* Has excellent communication and organisational skills.
* Can handle confidential information with professionalism.
* Is IT literate and confident using Google workspace and management systems (experience with ARBOR desirable).
* Can work independently as well as part of a supportive team.
* First Aid training will be provided if not already held.
Why Join Us?
Supportive and collaborative team environment.
Opportunities for professional development and training.
A rewarding role making a positive impact on young people’s lives.
Part of the innovative Aspirations Academies Trust, with access to a network of schools and resources.
Our Commitment to Safer Recruitment
Futures Institute and Aspirations Academies Trust are committed to safeguarding and promoting the welfare of children and young people. We expect all staff, volunteers, and visitors to share this commitment.
* All appointments are subject to safer recruitment procedures, including:
* Satisfactory references and employment history checks
* Enhanced Disclosure and Barring Service (DBS) clearance
* Verification of identity and right to work in the UK
* Where applicable, checks under the Childcare Disqualification Regulations
We promote diversity and equality of opportunity and welcome applications from all backgrounds, in line with our Trust’s inclusive values.
#J-18808-Ljbffr